Data protection


Data protection

Data protection

Data protection declaration for Helaba website

We are pleased that you have visited our website and that you are interested in our company and our products and services. Helaba takes the protection of your personal data very seriously and complies with all data protection regulations.

Data processing on our website

Does Helaba’s website collect any personal data?

No personal data is collected, processed or used when you visit any of our webpages, unless you have given Helaba your express consent to process your data. For this reason, whenever you order any of our newsletters, use our job application form to upload or send application documentation or contact us by email or by using a contact form, we will ask you in advance for your express consent and will inform you of your rights in respect of the provisions of the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) as well as the Thuringian Data Protection Act and the Hessian Data Protection and Freedom of Information Act (HDSIG).

Data logging

Helaba collects and saves information that is automatically transmitted by your browser in log files stored on its servers. Helaba cannot attribute this data to any specific person. It is also not collated with other data sources nor used to provide personalised advertising to users of the website. Cookies Occasionally, Helaba makes use of cookies when users visit its website. Cookies are small text files that are stored on your computer and saved by your browser. Their purpose is to make our range of services more user-friendly, for example so that you do not have to re-confirm an automatically generated disclaimer many times. Cookies that we use are so-called “session cookies” because they are automatically reset at the end of your visit to our website. Our cookies do not cause any damage to your computer and do not contain any viruses. If you do not wish to allow any cookies to be set on your computer, you can choose to block them at any time in the privacy settings of your browser or delete cookies that have already been generated. It is possible that, in this case, you will not be able to make use of all the functions of our website.

What are cookies?

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identification code of a cookie that consists of a string of characters which websites and servers can use to identify the specific web browser on which the cookie has been saved. This enables the websites and servers that a user visits to distinguish between an individual user’s browser from other web browsers that contain different cookies. A particular web browser can be recognised and identified by means of the unique cookie ID.

Web tracking

Our webpages only use analytical services to optimise the online information we provide. Data collected in this way, such as IP address, date or time of the request, contents of the page accessed or the browser used do not enable any users to be identified. Analysis by Helaba of a user’s data is not intended to identify any individuals or conduct any profiling, in order to, for instance, send online advertising to visitors of its website.

Web tracking using Matomo (previously Piwik)

Some of our webpages use the open source tracking tool Matomo for web analysis purposes. Matomo also sets a cookie on the system of the respective visitor to our website. As described above, cookies are small text files that are stored locally in your web browser’s cache. Cookies allow your browser to be identified. User profiles can be created under a pseudonym using this data. Data collected using Matomo is not used to personally identify visitors to our website. It is also not collated with other personal data. You may prevent Matomo from collecting and saving data at any time by blocking cookies in the privacy settings of your web browser and deleting cookies that have already been set. You can find further information and Matomo’s current privacy policy at https://matomo.org/privacy/.

Processing of personal data on the basis of the EU General Data Protection Regulation

The following link provides our customers and others information about the processing of personal data by us and about their rights in respect of data protection: http://gdpr.helaba.com.

Do you have any questions about data protection or about the collection, processing and/or use of your personal data? We invite you to contact us at any time. Simply send an email to datenschutz@helaba.de.

Published by Landesbank Hessen-Thüringen Girozentrale
© Landesbank Hessen-Thüringen Girozentrale
All rights reserved.