We are pleased that you have visited our website and that you are interested in our company and our products and services.
Helaba takes the protection of your personal data very seriously and complies with all data protection regulations.

Data processing on our website

Does Helaba’s website collect any personal data?
No personal data is collected, processed or used when you visit any of our webpages, unless you have given Helaba your express consent to process your data. For this reason, whenever you order any of our newsletters, use our job application form to upload or send application documentation or contact us by email or by using a contact form, we will ask you in advance for your express consent and will inform you of your rights in respect of the provisions of the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) as well as the Thuringian Data Protection Act and the Hessian Data Protection and Freedom of Information Act (HDSIG).

Data logging

Helaba collects and saves information that is automatically transmitted by your browser in log files stored on its servers. Helaba cannot attribute this data to any specific person. It is also not collated with other data sources nor used to provide personalised advertising to users of the website. Cookies Occasionally, Helaba makes use of cookies when users visit its website. Cookies are small text files that are stored on your computer and saved by your browser. Their purpose is to make our range of services more user-friendly, for example so that you do not have to re-confirm an automatically generated disclaimer many times. Cookies that we use are so-called “session cookies” because they are automatically reset at the end of your visit to our website. Our cookies do not cause any damage to your computer and do not contain any viruses. If you do not wish to allow any cookies to be set on your computer, you can choose to block them at any time in the privacy settings of your browser or delete cookies that have already been generated. It is possible that, in this case, you will not be able to make use of all the functions of our website.

Cookies

Helaba occasionally uses cookies when you visit the website. Cookies are small text files that are stored on your computer and saved by your browser. They are used to make our website more user-friendly - for example, so that you do not have to confirm a disclaimer several times. Such cookies used by us are so-called “session cookies” because they are automatically reset at the end of your visit. Our cookies do not cause any damage to your computer and do not contain any viruses. If you do not wish to allow cookies, you can prevent this at any time in your browser settings or delete cookies that have already been set. You may then not be able to use all the functions of our website.

What are cookies?

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identification code of a cookie that consists of a string of characters which websites and servers can use to identify the specific web browser on which the cookie has been saved. This enables the websites and servers that a user visits to distinguish between an individual user’s browser from other web browsers that contain different cookies. A particular web browser can be recognised and identified by means of the unique cookie ID.

Webtracking

Our webpages only use analytical services to optimise the online information we provide. Data collected in this way, such as IP address, date or time of the request, contents of the page accessed or the browser used do not enable any users to be identified. Analysis by Helaba of a user’s data is not intended to identify any individuals or conduct any profiling, in order to, for instance, send online advertising to visitors of its website.

Matomo is an open source software tool for web analysis. Web analysis is the collection, compilation and evaluation of data about the behavior of visitors to websites. Among other things, a web analysis tool collects data on the website from which a data subject came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

The software is operated on the server of the controller, and the log files, which are sensitive under data protection law, are stored exclusively on this server.

The purpose of the Matomo component is to analyze the flow of visitors to our website. The data controller uses the data and information obtained, among other things, to evaluate the use of this website in order to compile online reports that show the activities on our website.
Matomo places a cookie on the data subject's IT system. What cookies are has already been explained above. By setting the cookie, we are able to analyze the use of our website. Each time one of the individual pages of this website is accessed, the Internet browser on the data subject's IT system is automatically prompted by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical process, we obtain knowledge of personal data, such as the IP address of the data subject, which serves us, among other things, to trace the origin of visitors and clicks.

Cookies are used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to our server. This personal data is stored by us. We do not pass this personal data on to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Matomo can be deleted at any time via an Internet browser or other software programs.

Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Matomo relating to the use of this website. To do this, the data subject must set an opt-out cookie. If the data subject's information technology system is deleted, formatted or reinstalled at a later date, the data subject must set an opt-out cookie again.

However, if the opt-out cookie is set, it is possible that the data subject will no longer be able to use the controller's website to its full extent.

Further information and the applicable data protection provisions of Matomo can be found athttps://matomo.org/privacy/ .

Processing of personal data on the basis of the EU General Data Protection Regulation

The following link provides our customers and others information about the processing of personal data by us and about their rights in respect of data protection: http://dsgvo.helaba.de

Do you have any questions about data protection or about the collection, processing and/or use of your personal data? We invite you to contact us at any time. Simply send an email to datenschutz@helaba.de.

Published by Landesbank Hessen-Thüringen Girozentrale © Landesbank Hessen-Thüringen Girozentrale All rights reserved.